By Michael Chou, Chief Product Officer, BuildOps
Artificial intelligence is revolutionizing how projects are planned, executed and managed. BuildOps envisions a future where AI drives unprecedented efficiency, productivity and innovation in the construction industry. The company’s commitment to developing industry-specific AI solutions is rooted in a deep understanding of the commercial trades, aiming to empower workers and address critical industry challenges.
The construction industry faces a significant labor shortage, with ABC estimating a need for around 500,000 additional workers in 2024 and nearly 454,000 new workers in 2025. This shortage challenges project timelines, quality and overall industry growth. Traditional hiring practices alone cannot bridge this gap, necessitating innovative solutions to augment the workforce and optimize operations.
AI is poised to become the cornerstone of next-generation success in construction. IBM reports that 77% of companies plan to incorporate AI this year. However, the integration of AI should be tailored to the unique needs of each company, a concept known as vertical AI—industry-specific AI solutions designed to address the particular challenges and workflows of construction.
The Future of AI in Construction: Key Areas of Impact
1. Empowering the Workforce
Imagine a future where AI acts as an intelligent assistant for every worker on the jobsite. AI can instruct workers on how to complete complicated work, handle mundane data entry, provide real-time insights and support decision-making processes, allowing workers to focus on critical activities that drive higher-quality project completion. This shift not only boosts productivity but also enhances job satisfaction and safety.
For instance, AI can provide workers with step-by-step instructions for complex tasks, remind them of safety protocols and even predict potential hazards based on real-time data from the jobsite. BuildOps developed the BuildOps Copilot, an AI chat tool that allows commercial contractors to ask questions and get real-time answers, integrated directly into the platform.
2. Transformative Business Insights
AI will transform how construction companies operate by providing powerful business insights. AI systems can analyze vast amounts of data to predict trends, identify potential issues before they arise, and recommend strategic actions.
For example, AI can forecast potential delays due to weather patterns or supply chain disruptions, allowing managers to adjust schedules and resources proactively. Project managers will receive alerts about possible delays two weeks in advance, giving them ample time to mitigate risks and keep the project on track.
3. Revolutionizing Data Management
The future of AI in construction involves advanced data management capabilities; AI will ensure that all project data is accurate, complete and easily accessible. This will enable construction companies to make informed decisions based on real-time data, driving business growth and operational efficiency.
For instance, AI can automate the validation and organization of project documents, reducing errors and saving valuable time. One example is the BuildOps asset nameplate capture tool. With it, techs can use cell phone cameras to capture asset nameplates and automatically load the information into the platform, reducing typos and saving time.
4. Enhancing Skill Development and Continuous Learning
AI systems are designed to learn and improve over time. As they are used, they become increasingly adept at understanding and addressing the specific needs of the industry. This continuous learning process will empower workers to develop new skills and adapt to evolving project requirements.
For example, AI could provide personalized training modules based on individual performance, helping workers stay up to date with the latest industry practices. A technician, for instance, will receive customized training on new equipment right on their mobile device, tailored to their current skill level and certifications.
5. AI-Driven Innovations in Sales and Operations
AI will revolutionize sales and operations by identifying opportunities for additional work, generating quotes faster and enhancing customer satisfaction. Future AI systems will seamlessly integrate with customer relationship management tools, providing comprehensive business insights and automated follow-ups.
This will enable construction companies to better understand their clients' needs and deliver superior service. For instance, AI can analyze technician notes to detect upsell opportunities, generating quotes quickly and accurately, thereby increasing revenue and client satisfaction.
Building the Construction Industry of the Future
By embracing AI’s potential to enhance the productivity of construction workers, construction companies can address labor shortages, improve efficiency, and achieve better project outcomes. As AI technology continues to advance, its integration into the construction industry will drive innovation, ensuring the industry's growth and sustainability.
By pioneering AI solutions that enhance productivity, optimize operations and unlock new opportunities for growth, BuildOps aims to build a more efficient, innovative and resilient construction industry for the future. The future holds exciting possibilities where AI not only supports but significantly enhances the capabilities of the workforce, paving the way for a smarter, more efficient, and highly productive construction industry.